We are seeking a highly organized and proactive Administrative Assistant to support our fast-paced call center team. The ideal candidate will play a key role in coordinating day-to-day operations, including managing schedules, coordinating travel arrangements, liaising with external providers, and ensuring smooth administrative processes. This role requires excellent communication, multitasking abilities, and attention to detail.
Responsibilities
-
Travel Coordination: Organize employee business trips, including flights, accommodations, and transportation, ensuring cost-effectiveness.
-
Vendor Management: Serve as the main contact for external vendors, negotiating contracts and managing orders and payments.
-
Calendar Management: Maintain executives' calendars, scheduling meetings and coordinating both internal and external appointments.
- Administrative Support: Handle daily tasks like filing, answering phones, and preparing reports and presentations.
-
Team Support: Assist the call center team with projects, manage office supplies, and coordinate events and training.
-
Expense Tracking: Monitor and report departmental expenses, ensuring budget compliance for trips and vendor contracts.
Must Have
- Proven experience as an Administrative Assistant, preferably in a call center or similar fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and calendar management tools.
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience with call center operations.
- Familiarity with travel management platforms and vendor negotiation processes
